Generative AI for government: start responsibly
For teams at municipalities, provinces, ministries and implementing agencies: learn to use generative AI for memos, letters and analyses — within the frameworks of the GDPR, the Open Government Act and the EU AI Act.
What you'll learn
- 01
AI fundamentals
What generative AI can and can't do, explained clearly for public professionals.
- 02
Opportunities in policy and delivery
Where AI saves real time: memos, council proposals, letters to citizens, summaries and analyses.
- 03
Frameworks and responsible use
GDPR, the Open Government Act, archiving and the EU AI Act turned into working agreements: which data may go in, which tools are allowed, what you record.
- 04
Prompt engineering
Effective prompts for repeatable output in plain language, with sources and human review.
Programme
A day in detail — no surprises.
| # | Time | Module | Content |
|---|---|---|---|
| 1 | 00:00–00:20 | Start and goals | Gather use cases from your own organisation, define success criteria. |
| 2 | 00:20–00:55 | GenAI basics | What it is and isn't, public-sector examples, pitfalls. |
| 3 | 00:55–01:40 | Prompt building blocks | Role, task, context, constraints, 3 exercises on policy texts. |
| — | 01:40–01:55 | Break | |
| 4 | 01:55–02:45 | Frameworks in practice | Privacy, confidentiality, open government and archiving: what goes into which tool. |
| 5 | 02:45–03:25 | Building templates | 2–3 templates for your own work (memo, plain-language letter, summary), peer review. |
| 6 | 03:25–03:50 | Wrap-up | Prompt library, team agreements, next steps. |
| # | Time | Module | Content |
|---|---|---|---|
| 1 | 09:00–09:30 | Start and baseline | Per-team level check, map current tools and agreements. |
| 2 | 09:30–10:30 | Prompting | Building blocks and practice rounds on your own cases. |
| — | 10:30–10:45 | Break | |
| 3 | 10:45–12:00 | Context engineering | Sources, policy frameworks, house style and plain language as reusable structure. |
| — | 12:00–12:45 | Lunch | |
| 4 | 12:45–13:45 | Prompt patterns | Iteration, few-shot, quality check and source verification. |
| — | 13:45–14:00 | Break | |
| 5 | 14:00–15:00 | Responsible & transparent | Hallucinations, bias, GDPR, open government, EU AI Act and the algorithm register. |
| 6 | 15:00–16:00 | Your toolkit | Finish 3–5 templates, working agreements and adoption plan. |
| 7 | 16:00–16:30 | Demos & wrap-up | Team demo, evaluation. |
Who it's for
Municipalities · Provinces · Ministries · Implementing agencies · Policy officers and advisers
About the trainer
Wiemer Kuik
Trainer & advisor, AI transformation
Over 40 years of business experience focused on integrating business and IT transformation. Specialties: business transformation, change management, IT governance, stakeholder training, transformation management and presentation coaching.
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